
Customers most agreed on the following attributes:
Comments about QUEST Quest 12 x 12 Canopy:
I have owned this for 3 years now and have had no problems. Using the stakes and guy wires is a must if you don't want it to fly away in the wind. Also, like any tent (this is really a tent without the bottom) you need to use seam sealer occasionally. I expect this to last another 3 years if not more with proper care. Many storms have been ridden out under this with the side walls installed.
Comments about QUEST Quest 12 x 12 Canopy:
Frame bends/kinks in sustained wind (10+ mph)
Most features are adequate/good
Decent price
Comments about QUEST Quest 12 x 12 Canopy:
I have had two of these for 3 years. One outfitted with the screen surround, and oneas a tent. I have been camping several times with these and found them sturdy (steel frame)and dry, even in driving rain. They are heavy though, which contibutes to the sturdy nature, but not good for back packers. I have also used the canopies for bsck yard functions.
Comments about QUEST Quest 12 x 12 Canopy:
broke in two places at the plastic joints second time we used it... cannot find contact for Quest to get it repaired.
Comments about QUEST Quest 12 x 12 Canopy:
We use this for shade at the entrance for our tent while camping. If it rains, the seams will leak. The best use is for shade in nice weather, but don't use it to try to get out of the weather. The stakes are cheap. Mine bent when the wind started blowing. Try using actual tent stakes to hold down the tie-down ropes.
Comments about QUEST Quest 12 x 12 Canopy:
Angled legs are a major tripping hazard. Leg angle easy to bent with light contact. The long leg at steep angle gives you plenty of leverage. If pole section or canopy gets damaged, just toss it. North Pole Imports (800) 449-9015 has no website, can only sell a complete replacement, no Spare parts. After 13 months and 3 uses, one mid-section piece is slightly bent and will not retract. Square alumimun will kink. First Up, first to the scrap yard. Do not buy "Quest" products, or pay retailer for the extended warranty (You will need it).
Comments about QUEST Quest 12 x 12 Canopy:
I wish I had read the reviews and not bought this item. Bought it before a week long camping trip and found that it has significant leaks. The thought that a canopy like this wouldn't be waterproof never would have occurred to me. Do not buy this very poor quality canopy.
Comments about QUEST Quest 12 x 12 Canopy:
Two broken brackets the first second time I used it. And believe me, I was gentle with it. Can't find replacement parts. And this thing wasn't cheap. Don't waste your money on this. Wish I saw all these reviews before I bought it.
Comments about QUEST Quest 12 x 12 Canopy:
I've owned one of these for 4 years and had no trouble at all until I loaned it out. I'm going to buy another one. [...] To make these work well, you have to felcro every fastener available and at least stake the legs down which adds to the overall strength. Above all don't force anything when setting up or taking down. If you take a little care it will last you a long time. Otherwise you may need to invest in a circus tent.
Comments about QUEST Quest 12 x 12 Canopy:
Used one summer and the cross bars collapsed. The cover leaks at the seams, called company and they said it doesn't guarantee against leaks. Also it isn't a 12x12. I had another brand that lasted for 5 years. Live and learn, I guess.
Comments about QUEST Quest 12 x 12 Canopy:
It's a great screen room .. however, it has a BIG flaw. The support poles in the middle are NOT nearly strong enough for the force it takes to put the frame up. We have used our 5 times and three of them have broken, right where the screw area is. And, there are NO replacement poles available.
You need to talk to your provider. I would not recommend this to anyone.
Comments about QUEST Quest 12 x 12 Canopy:
The first day we set this up it rained, and almost immediatly the tarp leaked. Not so we got wet, but we didnt trust the thing and returned it. Bought a more expensive unit elsewhere and got what I paid for.
Comments about QUEST Quest 12 x 12 Canopy:
a replacement top should be made available to customers. Lasted 3 years on the back porch and was up from spring to end of autumn.
Comments about QUEST Quest 12 x 12 Canopy:
Used it ONE time, yes thats right ONE time, and it fell apart in a MINIMAL Rain Storm with light winds that completely collapsed the frame ( it physically broke 8 of the support arms), had it Guy Wired and everything,I once owned a EZ Up brand and it lasted me 5+ years. Will never purchase this brand again.
Comments about QUEST Quest 12 x 12 Canopy:
I set this up to provide shade for my kids. The first heavy rain caused the frame to collapse. It is now a pile of scrap metal that I need to cut up and throw away.
Comments about QUEST Quest 12 x 12 Canopy:
Bought it because it was supposed to be 12' x 12'. Box says 12' x 12'. The canopy measures only 10' x 10'. The slant legs hit the ground at about 12 feet. This misrepresentation and advertising should be illegal. It's going back. Also clerk said it was white, it's silver.
Comments about QUEST Quest 12 x 12 Canopy:
Wanted an easy to install cover for my deck for an outdoor event. No instructions were included in box and the store was no help. Searched websites of vendor and manufacturer. Would not use in electrical storm, received minor static shock. 123 picture instructions on box false, canopy has to be installed prior...how.... not sure ? 2 days trying, no gazebo
Comments about QUEST Quest 12 x 12 Canopy:
It works GREAT! It poured when we used it. Going to get the flaps for the side. I think it works great, except that you needs muscles to put up. The first time was not bad becasue my husband put it up. When me and another women put it up, we had trouble.
Comments about QUEST Quest 12 x 12 Canopy:
After two summers of use, the canopy top is worn. I went to the sporting goods store where I bought it, for a replacement, was told by the clerk that they didn't carry them in the store, and I should order through the store web site, or should Google "Quest Canopies". There are no web hits for anyplace selling replacement canopies, nor is there anything on the store website. I emailed the retailer's customer service, and they told me that they do not carry replacement canopies. I would have to junk my current frame, which is in perfect working order, and buy a complete new canopy set. This is the most ridiculous, environmentally irresponsible thing I have ever heard of! If the retail chain sells this product, they certainly know who makes it, and should CERTAINLY be able to supply replacement covers! This is another way for a big company to screw the customer. I am furious about this practice, AND about the environmental impact, and will NOT purchase another item from this Sporting Goods supplier. Wake up call to the sporting goods store buyers: -you really blew this one.
Comments about QUEST Quest 12 x 12 Canopy:
Great product for the price.
[1 of 1 customers found this review helpful]
Comments about QUEST Quest 12 x 12 Canopy:
I have used mine dozens of times in all forms of weather, mostly for long term camping trips. I keep reading about this canopy being flimsy and how the fly leaks and whatnot. Listen, mine has withstood devastating downpours, and just a few weeks ago, rain and winds exceeding 55 MPH (I kid you not!). Guess what: Still standing! I highly doubt a 5 MPH gust damaged anyone's shelter as stated in another review. Guy wires and stakes work wonders for those not too lazy to use them. If it broke on anyone during setup, chances are they have a tendancy to break everything they touch. Basically, this thing is idiot-proof. Simple knowledge and common sense will ensure proper performance of this product.
Comments about QUEST Quest 12 x 12 Canopy:
this was the one, i thought would be in my camping gear for yrs to come .but i was wrong again .its a shame things aren't made to last ,i guess thats their plan ,i wish i wouldv'e taken a picture of it
Comments about QUEST Quest 12 x 12 Canopy:
The worst shelter we have ever owned. . . DO NOT BUY
Comments about QUEST Quest 12 x 12 Canopy:
The frame is very nice, but the canopy itself has poor stitching, the wind blew it over once and the canopy went to shreds picking it back up.
Comments about QUEST Quest 12 x 12 Canopy:
Sets up fast, easier with 4 people. The seams leak like crazy. Cannot buy all replacement parts if they break only certain ones are available.
Comments about QUEST Quest 12 x 12 Canopy:
As with some other reviews the frame broke at the hinges after several uses. It is poorly constructed.
The size and concept are great and it did protect from rain. I will never buy this product again.
Comments about QUEST Quest 12 x 12 Canopy:
Used the canopy once and it broke on its first use. I take very good care of my stuff, this couldn't hold up under normal set-up. Support bars twisted and snapped.
Comments about QUEST Quest 12 x 12 Canopy:
I've used this canopy rain or shine and have not been disappointed yet. Just this weekend I used it for my college reunion. Was set up all day in the extreme heat and strong breeze. Held up just fine. No problems. Also used all the time for Rutgers tailgates.
Comments about QUEST Quest 12 x 12 Canopy:
We received this as a gift and have used it several times. It is very easy to set-up and take down. Our grandkids are involved in lots of sports and we have thoroughly enjoyed being able to sit in the shade of this canopy. I would recommend it. We plan to purchase the screens so the kids can camp-out in our yard this summer.
Comments about QUEST Quest 12 x 12 Canopy:
This canopy was more difficult to set up than expected. The second time it was used, brackets on it broke.
[2 of 2 customers found this review helpful]
Comments about QUEST Quest 12 x 12 Canopy:
All of the plastic corner hinges broke after only six uses.
[2 of 2 customers found this review helpful]
Comments about QUEST Quest 12 x 12 Canopy:
put up at soccer tournament during the game there was a slight breeze (less than 5mph) and it bent the legs. very cheap construction do not buy will not last.